個人情報Privacy Policy

Introduction

SEIKA Relocation Japanese ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy complies with the Personal Information Protection Act of Japan and other applicable privacy laws.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Identification Information: Passport details, visa information, residence card details
• Financial Information: Income details, bank account information (for rental applications)
• Employment Information: Employer details, job title, work history
• Family Information: Spouse and dependent details (when relevant to services)
• Preferences: Housing preferences, service requirements, communication preferences

Automatically Collected Information

• IP address and device information
• Browser type and version
• Referring website information

How We Use Your Information

We use your personal information for the following purposes:

Service Provision

• Providing relocation, housing search, and immigration services
• Processing rental applications and visa applications
• Communicating with landlords, immigration authorities, and other relevant parties
• Scheduling appointments and property viewings

Communication

• Responding to your inquiries and requests
• Sending service updates and important notifications
• Providing customer support
• Sending newsletters and promotional materials (with your consent)

Legal and Business Purposes

• Complying with legal obligations and regulations
• Protecting our rights and interests
• Improving our services and website functionality
• Conducting business analysis and research

Information Sharing and Disclosure

We may share your personal information in the following circumstances:

Service Providers

• Property Owners and Real Estate Agencies: For rental applications and housing arrangements
• Immigration Authorities: For visa and residence status applications
• Financial Institutions: For banking and financial services setup
• Utility Companies: For utility connection services
• Translation Services: For document translation when required

Legal Requirements

We may disclose your information when required by law, court order, or government request, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of sensitive data during transmission and storage
• Access controls and authentication measures
• Regular security assessments and updates
• Employee training on data protection practices
• Secure disposal of personal information when no longer needed

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under Japanese privacy law, you have the following rights regarding your personal information:

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website:

Types of Cookies We Use

• Essential Cookies: Necessary for website functionality
• Performance Cookies: Help us understand how visitors use our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records as required by law

When personal information is no longer needed, we will securely delete or anonymize it.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification (if you have provided your email address)
• Providing notice through our services

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: